777rd Privacy Policy

1 Introduction

This Privacy Policy ("Policy") is published by 777rd ("the Company", "we", "us", or "our") and applies to all personal data collected through the 777rd website at 777rd.io (the "Platform"), our mobile-optimised interface, customer support channels, and any associated communications.

777rd is committed to handling your personal data with care, transparency, and integrity. We process personal data only for the purposes described in this Policy and in accordance with applicable data protection standards. By using the 777rd Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein.

This Policy should be read alongside our Terms & Conditions and our Responsible Gaming page, both of which form part of the agreement between you and 777rd.

2 Data We Collect

777rd collects personal data that is necessary for us to provide our betting and casino services to players in Bangladesh. The categories of data we collect are described below.

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, trade union membership, biometric data (beyond identity verification photographs), or health data, unless specifically required for responsible gaming assessments.

3 How We Collect Data

777rd collects personal data through several channels, depending on the nature of your interaction with the Platform.

• Direct submission: Data you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting our support team, or participating in promotions.
• Automated collection: Technical data collected automatically when you access the Platform, including IP addresses, device identifiers, cookie data, and session analytics gathered by our analytics systems.
• Payment processors: Transaction data received from payment partners such as bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Visa, and Mastercard when you initiate a deposit or withdrawal.
• Identity verification providers: Data returned by third-party KYC (Know Your Customer) and AML (Anti-Money Laundering) verification services when we validate your identity documents.
• Game providers: Session data and game results received from licensed game studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi in connection with your gameplay on the Platform.
• Publicly available sources: In limited circumstances, we may supplement account data with information from publicly available databases as part of our fraud prevention and compliance procedures.

4 How We Use Your Data

777rd uses your personal data for the following purposes. All processing activities are carried out in accordance with at least one lawful legal basis, as described in Section 5.

• Account management: Creating, maintaining, and administering your 777rd player account, including processing your registration, verifying your identity, and managing your account preferences.
• Service delivery: Enabling you to place bets, access casino games, E-Sports markets, cricket betting, and slot games, and to process your deposits and withdrawals in BDT (৳).
• KYC and compliance: Fulfilling our identity verification, age verification (21+), anti-money laundering (AML), and fraud prevention obligations.
• Customer support: Responding to your support requests, resolving complaints, and maintaining records of communications for quality assurance and dispute resolution purposes.
• Responsible gaming: Monitoring your gaming activity to identify potential signs of problem gambling, administering self-exclusion requests, deposit limits, and session time-out tools, and complying with responsible gaming obligations.
• Platform improvement: Analysing aggregate usage data, session behaviour, and technical performance to improve the functionality, security, and content of the 777rd Platform.
• Marketing and promotions: Sending you relevant bonus offers, promotional updates, and service announcements, where you have provided consent or where we have a legitimate interest in doing so. You may opt out of marketing communications at any time by contacting [email protected].
• Security and fraud prevention: Detecting, investigating, and preventing unauthorised access, account fraud, bonus abuse, money laundering, and other prohibited activities described in our Terms & Conditions.
• Legal obligations: Retaining records and disclosing data to regulatory authorities, law enforcement agencies, or courts as required by applicable law.

5 Legal Bases for Processing

777rd processes your personal data on one or more of the following lawful bases:

• Contractual necessity: Processing required to fulfil our obligations under the Terms & Conditions you accepted at registration — including account creation, game delivery, and payment processing.
• Legal obligation: Processing required to comply with applicable law, including KYC identity verification, AML screening, age verification (21+), and regulatory reporting obligations.
• Legitimate interests: Processing carried out for our legitimate business interests, including fraud prevention, platform security, responsible gaming monitoring, and service improvement, provided those interests are not overridden by your data protection rights.
• Consent: Processing carried out on the basis of your explicit consent, including marketing communications and the use of non-essential cookies. You may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

6 Data Sharing & Disclosure

777rd does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share data only in the limited circumstances described below.

• Payment service providers: We share necessary transaction data with payment partners (bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Visa, Mastercard) to process your deposits and withdrawals.
• Identity verification services: We share identity documents and biographical data with licensed KYC/AML verification providers to complete mandatory age and identity checks.
• Game technology providers: We share session identifiers and player data with game studio partners (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi) to enable game delivery and to record game outcomes.
• IT and security providers: We share technical data with our hosting, infrastructure, and cybersecurity partners who support the operation of the Platform under strict data processing agreements.
• Regulatory and law enforcement authorities: We may disclose personal data to competent authorities where we are legally required to do so, including in connection with AML reporting, fraud investigations, or court orders.
• Business transfers: In the event of a merger, acquisition, restructuring, or sale of all or part of the Company's assets, your data may be transferred to the acquiring entity, subject to equivalent data protection obligations.

All third-party data processors engaged by 777rd are bound by contractual data processing agreements that require them to process your data only for the purposes specified by 777rd and to maintain appropriate technical and organisational security measures.

7 Cookies & Tracking

The 777rd Platform uses cookies and similar tracking technologies to provide core platform functionality, to remember your session and preferences, and to analyse Platform usage. A cookie is a small text file placed on your device when you visit a website.

You may manage or disable non-essential cookies through your browser settings at any time. Please note that disabling strictly necessary cookies will affect the core functionality of the Platform. Withdrawing consent for marketing cookies will not affect your ability to use the Platform or access your account.

8 Data Retention

777rd retains personal data for as long as is necessary for the purposes for which it was collected, or for longer where required by applicable law. The following retention periods apply as a general guide.

• Account and identity data: Retained for the duration of your active account, plus a minimum of 5 years following account closure, to satisfy AML and KYC record-keeping requirements.
• Transaction and financial data: Retained for a minimum of 5 years from the date of the relevant transaction to comply with financial record-keeping obligations.
• Gaming history: Retained for a minimum of 3 years from the date of each recorded gaming session to support dispute resolution and regulatory audit requirements.
• Customer support records: Retained for a minimum of 2 years from the resolution of the relevant support interaction.
• Marketing consent records: Retained for as long as you hold an active account and for 2 years following account closure, to demonstrate compliance with consent obligations.
• Technical and analytics data: Anonymised aggregate data may be retained indefinitely for platform improvement purposes. Non-anonymised technical logs are retained for up to 12 months.

When personal data is no longer required, it is securely deleted or irreversibly anonymised. Backups containing personal data are subject to the same retention schedules and are purged accordingly.

9 Data Security

777rd employs a comprehensive range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include but are not limited to the following.

• 256-bit SSL encryption: All data transmitted between your device and the 777rd Platform is encrypted using industry-standard 256-bit SSL (Secure Sockets Layer) technology.
• Data-at-rest encryption: Personal data stored on our servers is encrypted at rest using AES-256 encryption standards.
• Access controls: Access to personal data is strictly limited to authorised personnel who require access to perform their job functions. All access is logged and audited.
• Penetration testing: 777rd's systems are subject to regular third-party penetration tests and vulnerability assessments to identify and remediate security weaknesses.
• Incident response: 777rd maintains a documented data breach response procedure. In the event of a breach that is likely to result in risk to your rights, we will notify affected players without undue delay.
• Staff training: All personnel handling personal data receive mandatory data protection training and are bound by confidentiality obligations.

10 Your Data Rights

As a player on the 777rd Platform, you hold a number of rights with respect to the personal data we hold about you. These rights are described below. To exercise any of these rights, please contact us at [email protected] with the subject line "Data Rights Request".

• Right of access: You have the right to request a copy of the personal data 777rd holds about you, together with information about how it is processed. We will respond to verified access requests within 30 days.
• Right to rectification: You have the right to request correction of inaccurate or incomplete personal data held in your account. You may update certain data directly through your account settings.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations (see Section 8). Erasure requests will not be fulfilled where retention is required by applicable law.
• Right to restrict processing: You may request that we restrict processing of your data in certain circumstances, for example while a rectification request is being assessed.
• Right to data portability: Where processing is based on consent or contractual necessity and is carried out by automated means, you may request a machine-readable copy of your personal data for transfer to another service provider.
• Right to object: You have the right to object to processing based on legitimate interests, including profiling for responsible gaming monitoring. Objection to strictly necessary processing may affect your ability to use the Platform.
• Right to withdraw consent: Where processing is based on consent (e.g., marketing communications), you may withdraw consent at any time without affecting the lawfulness of prior processing.

777rd will respond to all data rights requests within 30 calendar days of receipt of a verified request. In complex cases, this period may be extended by a further 30 days, with written notice provided to you within the initial 30-day period.

11 Children's Privacy

The 777rd Platform is strictly intended for adults aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. Age verification is conducted as a mandatory step during the account registration process and may be repeated at any subsequent stage of the account lifecycle.

If we discover that personal data has been collected from an individual under the age of 21, we will immediately close the relevant account, void any associated balances, and securely delete the personal data in question. If you have reason to believe that a minor has created a 777rd account, please contact us immediately at [email protected].

12 Third-Party Links

The 777rd Platform may contain references to third-party game providers and payment partners. This Privacy Policy applies solely to data processed by 777rd. Third-party services — including game studios such as Pragmatic Play, Evolution Gaming, and Spribe, and payment providers such as bKash and Nagad — operate under their own separate privacy policies and data processing practices.

777rd is not responsible for the privacy practices or content of third-party services. We recommend that you review the privacy policies of any third-party service provider whose services you access in connection with your use of the 777rd Platform.

13 Policy Updates

777rd reserves the right to update or revise this Privacy Policy at any time to reflect changes in applicable law, our data processing practices, or the services we offer. The date of the most recent revision is displayed at the top of this document under "Last Updated".

Where changes are material — meaning they significantly affect your rights or how we process your data — we will provide advance notice via email to your registered email address or via a prominent notice on the Platform. Your continued use of the Platform following the effective date of a revised Policy constitutes your acceptance of those changes.

We encourage you to review this Privacy Policy periodically to stay informed about how 777rd protects your data. Archived versions of previous policies are available upon request by contacting [email protected].

14 Contact & Complaints

If you have any questions, concerns, or complaints regarding this Privacy Policy or the way in which 777rd processes your personal data, please contact our Data Protection team directly. We are committed to resolving all data-related enquiries promptly and transparently.

Contact email: [email protected] (plain text — not a clickable link).
Please use the subject line "Privacy Enquiry" or "Data Rights Request" to ensure your message is directed to the appropriate team.

Our support team is available 24 hours a day, 7 days a week, including Bangladeshi public holidays such as Victory Day, Independence Day, and Eid. We aim to acknowledge all privacy-related enquiries within 24 hours and to provide a substantive response within 30 calendar days.